Cancellation &
Refund Policy

Cancellation:

If for any reason you would like to cancel your order, kindly contact us as soon as possible. Orders are normally processed as soon as they are received so we may be unable to proceed with your cancellation if your order has already been processed.

Refund:

All products must be returned to O Soleil within 7 days of order receipt. Once products have been checked & accepted, your refund will be processed. This may take 5-7 business days. Purchases will be reimbursed on the same card used at the time of payment. Please note that the original shipping charges and customs fees and taxes, if any, incurred at the time of purchase are non-refundable. Depending on your bank, refunds may take up to 21 days to be reflected into your account.
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